Terms & Conditions
The Pyjama Fairies Terms and Conditions may change, please check back regularly for any changes made to the policy. The most recent version was last updated on 21st June 2022. Changes made will be updated on this page.
Terms and Conditions
Please read these terms and conditions carefully before purchasing from us or signing up. These terms and conditions apply to the use of the website and our social media pages. By accessing these you agree to be bound by our terms and conditions.
The charity is run entirely by volunteers and ‘working days and hours’ excludes bank holidays, weekends and public holidays such as Christmas.
Intellectual Property Rights
Hospital Garment Ordering
When ordering with Pyjama Fairies you will be sent an order confirmation email detailing your order and costs, this will give you the opportunity to correct any possible errors. Please ensure you order in ample time. Should you have any complaints, please send them to the details indicated at the end of this document. These terms and conditions apply to all transactions on the website. They do not affect your statutory rights.
For the first order made, we ask for a small donation in order to cover postage and packaging costs. Each order can consist of two items- pyjamas and a hospital gown. You can also choose 2 of the same item just let us know at the point of ordering. Additional orders can be made for a further donation. We also supply adapted garments please state any special requirements or adaptations on the order from. This can also include ideas for colours or designs on the fabric. Please note that we do not guarantee any fabric requests and we do use stereotypical choices. All of our sewers are volunteers who purchase the fabrics and supplies themselves. Each order is also supplied with a postcard featuring our safety notice and a poem under your fairies name.